Privacy Policy

How UltriFiMax protects and manages your personal information

Last Updated: March 15, 2025

Introduction

At UltriFiMax, we understand that your personal information matters to you. This privacy policy explains how we collect, use, store, and protect your data when you interact with our full-stack development education platform. We're committed to being transparent about our practices and giving you control over your information.

This policy applies to all services offered through ultrifymax.com, including our learning programs, contact forms, and any communication channels we maintain. By using our services, you're agreeing to the practices described in this document.

Information We Collect

We collect different types of information depending on how you interact with our platform. Here's what we typically gather:

Personal Information

Name, email address, phone number, and location details when you contact us or enroll in our programs.

Educational Data

Your learning progress, completed assignments, skills assessment results, and program preferences.

Technical Information

IP address, browser type, device information, and how you navigate through our website.

Communication Records

Messages you send us through contact forms, emails, or phone calls for support and program inquiries.

How We Use Your Information

Your information helps us provide better educational services and support. We use your data for several specific purposes:

  • Delivering our full-stack development courses and tracking your learning progress
  • Responding to your inquiries about programs, schedules, and enrollment processes
  • Sending you updates about course materials, schedule changes, and new program offerings
  • Improving our website functionality and user experience based on usage patterns
  • Providing technical support and troubleshooting platform issues
  • Maintaining accurate records for program completion certificates and achievements
  • Ensuring platform security and preventing unauthorized access to educational content

We never sell your personal information to third parties. Your data is used solely to support your learning experience and our educational services.

Data Storage and Security

We take protecting your information seriously. Our security measures include encrypted data transmission, secure server infrastructure, and regular security audits. Your personal data is stored on servers located in Taiwan, with backup systems to ensure continuity of service.

Security Measures

We use industry-standard encryption for data transmission and storage. Access to your personal information is limited to authorized staff members who need it to provide our educational services. All team members receive regular training on data protection best practices.

Data Retention

We keep your personal information for as long as you're actively engaged with our programs, plus an additional three years to maintain educational records and support alumni services. Learning progress data may be retained longer to help track long-term educational outcomes and improve our programs.

Your Rights and Choices

You have several rights regarding your personal information. Under Taiwan's Personal Data Protection Act, you can exercise these rights at any time:

Access Your Data

Request a copy of all personal information we have about you, including learning progress and communication records.

Update Information

Correct or update your personal details, contact information, or learning preferences at any time.

Delete Your Account

Request deletion of your personal data, though some educational records may be retained for legal compliance.

Control Communications

Choose what types of emails and updates you receive, or opt out of marketing communications entirely.

To exercise any of these rights, simply contact us using the information provided at the bottom of this page. We'll respond to your request within 15 business days and guide you through the process.

Information Sharing

We don't share your personal information with outside companies for their marketing purposes. However, we may share limited information in these specific situations:

Service Providers

We work with trusted companies that help us deliver our educational services, such as email platforms for course notifications and secure hosting providers for our learning management system. These companies can only use your information to provide services to us and must protect it according to our standards.

Legal Requirements

We may disclose information when required by Taiwan law, court orders, or government requests. This includes situations where disclosure is necessary to protect the safety of our students, staff, or the public.

Business Changes

If UltriFiMax is acquired by or merged with another company, your information may be transferred as part of that transaction. We'll notify you of any such changes and how they might affect your privacy.

Cookies and Website Analytics

Our website uses cookies to improve your browsing experience and help us understand how people use our platform. These small files are stored on your device and help us remember your preferences and analyze website performance.

  • Essential cookies that enable basic website functions like navigation and secure areas
  • Preference cookies that remember your settings and choices
  • Analytics cookies that help us understand how visitors interact with our site

You can control cookies through your browser settings, though disabling certain cookies may affect your ability to use some features of our website. We don't use cookies to track your activity on other websites.

International Data Transfers

Your data is primarily processed and stored in Taiwan. However, some of our service providers may be located in other countries. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information according to Taiwan's data protection standards.

We carefully evaluate any international service providers and require them to maintain security standards equivalent to those required under Taiwan law. You can request more information about specific data transfers by contacting us directly.

Children's Privacy

Our full-stack development programs are designed for adult learners. We don't knowingly collect personal information from anyone under 18 years old. If you're under 18 and interested in programming education, please have a parent or guardian contact us to discuss appropriate options.

If we discover that we've inadvertently collected information from someone under 18, we'll delete that information promptly. Parents who believe we may have collected information about their child should contact us immediately.

Policy Updates

We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify current students and recent contacts via email and post a notice on our website.

The "Last Updated" date at the top of this page shows when we last modified the policy. We encourage you to review this page occasionally to stay informed about how we're protecting your information.

If you have concerns about any changes to our privacy practices, please contact us. We're always happy to discuss how we handle your information and address any questions you might have.

Questions About Privacy

If you have questions about this privacy policy or how we handle your information, we're here to help. You can reach our team through any of these methods:

Email: support@ultrifymax.com

Phone: +886 2 2921 3111

Address: No. 118, Yong'an Rd, Dongshan Township, Yilan County, Taiwan 269

We typically respond to privacy inquiries within two business days and will work with you to address any concerns about your personal information.